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How Video KYC Startup inVOID Cashed In On India’s Remote Onboarding Opportunity

How Video KYC Startup inVOID Cashed In On India’s Remote Onboarding Opportunity

New Delhi primarily based inVOID gives AI-driven SaaS-based totally eKYC and video-KYC to assist groups streamline and automate customer onboarding and verification

In the final 3 months, inVOID has witnessed a boom of 250% in terms of sales because of remote onboarding and RBI’s video-KYC decision

Currently, inVOID competes with startups inclusive of Signzy, Yoti, IDfy, HyperVerge, Helloverify, Syntizen, SignDesk, Veri5Digital and others within the Indian marketplace

With the huge uptick in fintech adoption during the last few years, India is nicely and simply on its manner to a virtual banking and cashless bills destiny. But despite the large possibility, one of the hurdles that has slowed down growth is the friction in acquiring users. Not most effective do businesses must spend to get users transacting and the usage of their platform, however there’s also the question of the know-your-customer (KYC) norms, that have posed a trouble for fintech groups so far.

Having to physically behavior KYCs provides to the operational prices of startups and at the same time as Aadhaar-based KYC has been allowed in positive instances, there’s nonetheless lots of friction with regards to verifying customers. But Reserve Bank of India’s (RBI) current choice to permit groups to onboard clients remotely through video calls has made lifestyles an awful lot less difficult for startups. Fintech and virtual non-banking monetary companies (NBFCs) have known as for this feature for years as a measure to cut fees in a large way.

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And with Covid-19 inside the image, businesses don't have any different alternative but to leverage virtual onboarding or KYC tools. Cashing in on the opportunity and the brand new ruling is Delhi-based digital verification startup inVOID with its zone-agnostic eKYC and video-KYC SaaS device.

The AI-pushed platform claims to verify the authenticity of the files uploaded via clients the use of facial recognition equipment for video-KYC and automate onboarding. At present, the corporation conducts greater than 15K KYCs on a each day basis, compared to pre-Covid instances, in which it was doing close to 6K KYCs in keeping with day. “We expect the equal boom for the following area as well,” stated Sarthak Goel, cofounder of inVOID.

Since the release of its product in June 2019, the agency has been doubling QoQ. However, inside the closing 3 months, it has witnessed a vast growth of 250% in phrases of revenue with video-KYC at the upward push. Founded by using former KPMG and ixigo professionals in 2018, the startup works closely with over 50 organizations, out of which 30 belongs to the financial sectors, and the closing in matrimonial, delivery aggregation, cryptocurrency alternate, on-line apartment and gaming platforms amongst other sectors.

Cofounder Kunwar Raj stated that within the ultimate three months, along scaling the engineering crew, inVOID has partnered with companies in gaming and cryptocurrency segments that have witnessed a massive surge in user volumes because of the lockdown and regulatory readability for cryptos. Some of its customers in the gaming panorama include Pocket52, Ewar Games and others. Besides this, it has clients within the fintech and mobility sectors including Equitas Small Finance Bank, Capri Global, Stashfin, Flexiloans, Pay1 and some crypto buying and selling structures.

Since the lifting of a blanket ban on cryptocurrency through the Supreme Court in advance this year, the rise in new customers and retail buyers have seen a massive surge in the closing four months. Also, the buying and selling extent of cryptocurrency in India has spurred by four hundred% at some point of the national lockdown because of Covid-19 pandemic.

“Obviously, along with the rise in user base, the frauds will also increase,” said Goel. 

To prevent frauds, inVOID’s machine ensures that users cannot check in the usage of the same ID a couple of times to avail blessings. Today, numerous gaming corporations have began to provide incentives for first-time signups. In the manner, numerous customers misuse the benefits and try and dedicate signup frauds. Using inVOID’s services lets in those groups to apply AI to music user styles and lets in handiest proper customers. For example, if a user tries to apply already used ID cards or proofs to create a brand new account, the platform will reject the software.

“In crypto, but, the target audience is one-of-a-kind, and stringent protocols are accompanied at the same time as onboarding clients at every and each step of the technique. But in gaming, we have seen more than one frauds pop up recently because customers attempt to create fake signups the use of cast IDs, reproduction documents, and so forth,” said Goel

Building Solution For The Masses 

At gift, the enterprise is backed by means of TIDES, IIT-Roorkee and Palaash Ventures, and has raised an undisclosed amount of seed funding.

Currently, inVOID competes with startups together with Signzy, Yoti, IDfy, HyperVerge, Helloverify, Syntizen, SignDesk, Veri5Digital and others in the Indian market. While a lot of those have already acquired early-level funding, inVOID is banking on its plug-and-play integration answer that it gives to its clients throughout sectors, together with monetary, NBFCs, gaming, shipping aggregation, condo and shared economy areas among others. Raj said that inside the digital verification landscape its AI fashions paintings even on 2G networks and in low bandwidth regions. It claimed that this permits businesses to onboard users from the remotest of regions.


Throwing light at the future roadmap beforehand of the employer, Goel informed CFT that within the coming months it plans to increase its engineering group, explore strategic partnership possibilities and expand to worldwide markets, in particular in the SouthEast Asian regions, where it plans to explore trade information sharing and sourcing options to build a continuing onboarding revel in for agencies.

On the product aspect, inVOID stated that it envisions coming into the credit score segment wherein it will be offering users smooth get admission to to the credit environment across the united states of america, and also broaden a whole lot of talents around forgery detection and checking fraudulent pastime.

Since the ban of Chinese apps such as Cam Scanner, alongside 58 other apps, inVOID stated that it is operating on an opportunity to the report scanning app for the B2C phase. Allowing customers to experiment, store and shop critical files, the organization is looking to launch the product within the next few months.

“Our aim has usually been to carry the high-quality pc vision to the masses and make it greater industrial, secure, and make it greater sensible in terms of accuracy, authenticity and accessibility. Going forward, we are able to keep to innovate and convey in some greater products into the marketplace,” said Goel.

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