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How Meghalaya-Based D2C Startup Zizira Is Spicing Up The $6.8 Bn Market Opportunity

How Meghalaya-Based D2C Startup Zizira Is Spicing Up The $6.8 Bn Market Opportunity

D2C emblem Zizira is bringing Meghalayan spices and herbs like Lakadong turmeric and valerian tea to the rest of India

The spice brand claims to paintings closely with farmers, offering them higher fees and doing away with unfair alternate practices through middlemen

By leveraging Shiprocket’s logistics answers, Zizira gives you its merchandise in the course of India within 1-three days

Meghalaya is ordinarily an agricultural nation with extra than eighty% of its populace engaged in farming. The nation is domestic to many styles of indigenous plants which include Lakadong turmeric, valerian (a perennial flowering plant used to make herbal/medicinal tea) and bhut jolokia (ghost pepper). But due to its far off habitations (and therefore, loss of connectivity) and absence of markets, cultivation here is greater approximately subsistence than trade.

As the infrastructure inside the north-japanese kingdom step by step developed, agri-retail agencies started doping up, tapping into the possibility of commercialising local crops. But like everywhere else in India, the perennial trouble of middlemen hindered nearby farmers from directly attaining out to purchasers for a honest rate. 

So, Shillong-primarily based direct-to-customer (D2C) logo Zizira entered this space to ensure that local farmers could promote without delay to clients to bypass the unfair alternate terms of the intermediaries and get better margins. The startup changed into conceptualised by using Ralph Budelman, a serial entrepreneur, and started out operations in 2015. 

“Budelman desired to change the device and promote sustainable business practices. Today, the organization keeps to have a advantageous effect on farmers, families and groups via creating better possibilities for them,” said Kimbretta Khongwir, Head of Zizira.

The Indian spice marketplace is an evergreen area with possibilities galore in nearby and worldwide markets. According to a report by Avendus Capital, India’s branded spice market is ready to attain $6.Eight Bn by way of 2025, capturing around 35% percentage of the total organised spice market. Besides Zizira, Indore-based totally Pushp, Sonipat’s Urban Spices and Delhi-based totally ORCO are some of the most important players in the branded spice phase.

Zizira’s Unique Journey And Its Challenges

Budelman moved to Shillong from Chicago in 2004 and began his first entrepreneurial undertaking Chillibreeze, a PowerPoint formatting platform. In 2015, on the age of 65, he shifted to agri-retail, sensing the potential of Meghalaya’s farm produce and started out Zizira. (His past due entry into this area reminds one among Colonel Harland Sanders, who commenced the quick-food icon KFC in his 60s and bought it at the age of seventy five, supporting create a multibillion-dollar global enterprise.)

The D2C logo procures, procedures and sells local spices to the rest of India. Zizira has 60 SKUs in vicinity and operates inside the premium segment, with charges within the variety of INR 250-700. 

One of its key products is Lakadong turmeric, named after the tiny village wherein it in the main grows. It is taken into consideration one of the purest turmeric varieties, with a high content of curcumin (more than 7% instead of 2-3% to be had in everyday sorts), valued for its medicinal houses. The agency also gives local ginger blends, preservative-free wildflower honey, valerian tea blends and greater. 


Running a D2C business is tough sufficient, even in metros. But strolling it out of the far flung valleys in Meghalaya comes with its own set of challenges that is tough to remedy at the beginning. 

As Zizira became committed to neighborhood empowerment, it chose to rent locals based totally on how near they have been to core employer values and their capacity to examine technical skills. But no longer hiring experienced professionals with technical information and marketplace information from the get-move meant the organisation had to go through a steep getting to know curve in its formative years, and it decreased the capacity for early growth.

Its choice to eliminate the middlemen from the procurement process additionally created a task because the emblem had to approach farmers without delay and persuade them to partner with the brand new commercial enterprise. Despite the hiccups, the startup endured with its vision. It is now operating with extra than 30 farmers for seamless procurement and honest pricing.

“We commenced with nothing however a younger organization of people and a imaginative and prescient to carry Meghalaya farmers to the fore. When the present day crew joined, we had no experience. We did the whole lot on a tribulation-and-blunders foundation and learnt as quick as feasible,” said Khongwir.

Of Quality Standards And Logistics Roadblocks  

As part of Zizira’s imaginative and prescient to make farmers well-known, there's a heavy emphasis on satisfactory manipulate. While buying agri produce, the company ensures 0 use of chemical fertilisers at some stage in farming. 

Next, samples from each batch are sent to labs permitted by using the Food Safety and Standards Authority of India (FSSAI) to test the best of the components. Ingredients are taken to the processing level simplest after the benchmarking. 

Unlike many gamers, Zizira has in-residence processing gadgets. According to Khongwir, this permits whole manage over the processing element, assisting hold top quality and reduce overhead costs. The corporation claims to observe all meals safety protocols of FSSAI and the U.S. FDA’s Hazard Analysis Critical Control Point (HACCP) throughout its processing devices. 

The D2C spice emblem markets its merchandise thru Facebook and Instagram commercials and focusses on spreading consciousness approximately native spice sorts. The employer claims to witness a single-digit month-on-month increase submit the second wave of the Covid-19 pandemic despite logistics restrictions and its far off area. 

But outbound logistics became one vicinity in which Zizira struggled. Shipping its products from Shillong to the rest of the u . S . Thru difficult terrains ended in shipping delays, breakages and leakages in addition to misplaced shipments. 

Also Read:- Capturing Compelling Compositions

The spice logo initially partnered with local courier offerings however faced problems concerning coordination and shipping efficiency. Eventually, in March 2020, it tied up with Shiprocket, a Delhi-based totally 0.33-birthday party logistics (3PL) provider provider. 

By leveraging Shiprocket’s courier advice, Zizira was capable of streamline shipping operations and cut down on delivery time. The company now makes use of Shiprocket’s warehouses and takes 5-7 days to supply products pan-India. At gift, the brand claims to have a mean monthly order quantity of one,500.

The company also focusses on submit-buy revel in for better patron retention. Its on line loyalty programme gives reductions to repeat clients and buyers can without difficulty tune their orders after delivery. 

As a D2C logo, Zizira ticks all of the proper bins. But unlike a few gamers, it has no longer witnessed a meteoric upward push. Instead, it has seen gradual however steady growth as the enterprise started from scratch and built entrepreneurial efficiency in a location with low infrastructural guide. However, it has lots of plans to scale.

“We are focussing on universal improvement and aiming to partner with greater farmers and launch extra products. We are seeking to establish Zizira as a top class spice emblem that gives you unique products from the place to your doorstep,” concluded Khongwir.

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